Axis Restoration Services

Home and business owners in Coto de Caza, an Orange County, CA private community, can rest assured that their safety and security is well taken care of. After all, being a gated community means that more security measures are implemented. However, even its sound security practices won't be able to secure its residents from the threats of natural catastrophes like flooding or from unforeseen emergencies such as sewage backups or burst pipes. Fortunately, your local water cleanup team is just a call away.

Before you reach for the phone and make that important call, act quickly and check for pertinent details that you can tell your contractor. The technicians that will shortly arrive will be more prepared if these things are imparted beforehand.

1. The Source of the Flooding – Is it from an HVAC malfunction, a burst pipe, a leaking roof? Your contractor can tell you over the phone what you need to do to stop the flooding temporarily or how to save yourself or your property if they know the source of the problem. Most likely, you already have an idea of what transpired and what you can do for the moment (such as turning off the water valve or placing catch basins) but in case you don't, you can at least check the root of the problem.


2. The Existing Situation – Assess water level or the extent of the damage. This doesn't have to be too accurate; just enough to give the pros an idea of the situation. For instance, sewage backup is involved, your water cleanup Coto de Caza contractor will be sure to send sewage cleanup experts. They will also advise you what to do specifically while waiting. This is also a good opportunity to ask questions like "Can I fish out the wet items?" or "Is it safe to do water removal while waiting?"
   
   A frozen pipe scenario should be reported immediately so your contractor can advise you on immediate measures you can take. There are many situations in a water damage emergency and a careful and quick assessment of the homeowner can save properties and even lives.


3. Special concerns – Valuables at risk should be mentioned as early as possible so your contractor can send a specialist or bring specific tools to take care of the item immediately. Antique items, art works, and electronic devices require different restoration and cleanup methods so let the contractor know if any of these got in contact with water.
   
   Even if Coto de Caza residents own waterproof vaults, there are still valuables that do not fit in the vault or are simply displayed at home and prone to a sudden incident of water damage.

Do not underestimate your duty as a homeowner even if you have water cleanup professionals in Coto de Caza to back you up. Stay alert and be calm.

Note: Water damage can cause environmental, physical, and health problems if it is not addressed properly. We always recommend using our team of certified professionals to ensure that your home is treated in the safest, most cost-efficient manner. If you decide to attempt to remediate your water damage yourself, Axis Restoration, Inc. can assume no responsibility for the information contained herein or any damage that is caused.